CTSProvider of replacement parts and consumerables for HPLC instruments
It is a provider of replacement parts and consumerables for HPLC (High Performance Liquid Chromatography) instruments. It outsources repair parts and discovered a receptive market for an alternative to the OEM (Original Equipment Manufacturer).
For many years the repair parts business was a good complement to the service side of the company. During this time, CTS developed strong relationships with its customers through genuine concern for their needs, which were met by reliable service and high quality parts.
CTS devoted its efforts to creating exceptional HPLC repair parts. As the focus at CTS moved toward being a premier alternative to OEM’s for HPLC repair parts, our aim was clear: Provide CTS replacement parts that are equivalent to the corresponding OEM part.
CTS creates exceptional HPLC repair parts and had come into the business with gradual business growth. They wanted to step into the online world for expanding their business.
We created eCommerce site on Magento platform to sell HPLC repair parts.
The client soon started getting traffic to his eCommerce site with increasing sales.